AVG Support Community
Share tips and solutions on AVG Products
Community topics
AllAVG Gurus
These community experts are here to help
-
Alan Binch
-
Borislav Angelov
-
Vladimir Bartl
-
Subhadeep Kanungo
-
Miloslav Serba
Robert Walker cannot install update of Picasa photo editing program
Hi: For the last couple weeks when I boot up in the AM and go to PICASA, my favorite photo edit program, AVG pop-up says new update for PICASA. But when I click OK to install, it is blocked without reason. Then I must click "LATER" . It's more annoying as time goes by. IS there an update to PICASA or is this a false pop-up from AVG? Any ideas would be appreciated...
All Answers
Thank you for getting back to us. Could you please provide us the screen shot the issue? so that we are glad to help you with it.
Please feel free to contact us back for any further assistance. Thank you.
Now, regarding AVG blocking the update, there are a few things you can try to resolve the issue. Firstly, ensure that your AVG antivirus software is up to date. Outdated antivirus programs may sometimes misinterpret harmless actions as potential threats. Update AVG to its latest version, and then attempt to install the Picasa update again.
If the issue persists, you might want to check the settings in AVG to see if there's an option to whitelist or allow specific programs. Look for an application control or firewall section in AVG settings and make sure that Picasa is listed as a trusted application.
Additionally, given that Picasa is no longer actively developed or supported, it might be worth considering an alternative photo editing program. You mentioned Gold PicsArt in your post. It's a fantastic choice and offers a wide range of features for photo editing. You can visit the Gold PicsArt website to download and explore the possibilities it provides.
In summary, double-check your AVG settings, ensure it's up to date, and consider transitioning to a more current photo editing solution like Gold PicsArt. Hopefully, these steps will help you resolve the issue and enhance your photo editing experience. Let me know if you have any further questions or concerns!