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E B GamlenE B Gamlen 

AVG Internet Security Deep Scan

I've just purchased AVG internet Security and have begun by running a Deep Scan on my 500 GB MacBook Pro 2017. It's been running now for more than two days so I'm wondering if this is normal or if something is wrong. It's now scanning my PhotoLibraries which are on a 1TB external drive with 800 GB used.
Best Answer chosen by E B Gamlen
Delli GaneshDelli Ganesh (Foundever)
Hello E B Gamlen.
Thank you for contacting AVG Community Support.
I see you have already reached concern team and they have helped you with the above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you. 

All Answers

Delli GaneshDelli Ganesh (Foundever)
Hello E B Gamlen.
Thank you for contacting AVG Community Support.
I see you have already reached concern team and they have helped you with the above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you. 
This was selected as the best answer
E B GamlenE B Gamlen
Hello Delli,
Thank you for your reply. But concern team have NOT helped me.Please show me what help you say they have given me because I can't find a reply with any help. Thank you.
E B GamlenE B Gamlen
Hello Deli Ganesh,
Thank you for your reply but I have had no help from concern team.
Please show me where I can read that help. 
Thank you.
E B GamlenE B Gamlen
Hello Delli Ganesh,

The concern team have not helped me with the above concern.

Why do you have Avast by your name? Is Avast the same company as AVG?

Thank you
 
Kishore KumarKishore Kumar (Sitel)
Hello E B Gamlen.
I would like to inform you that Avast had acquired AVG and Avast is the parent organization to AVG. I am sorry to know that the concerned team had not helped. Found that our concerned team instructed you to reinstall AVG.
Is that you find the deep scan till taking time even after the reinstallation?
If yes, then please help us with the operating system details of your Mac.
Also, share us the screenshot of the deep scan.You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.
 
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