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  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Luiz SilvestriLuiz Silvestri 
Comprei outro computador, e quero transferir as licenças que tenho instaladas neste computador, para o outro, que comprei agora.
Nico van WieringenNico van Wieringen 

Hereby I confirm t cancel all my AVG subsciptions as from the first renewal date.

Please cancel all subsciptions based on this confirmation.

ERNESTO STEFFENSERNESTO STEFFENS 
Yesterday, 04/27/2024, I bought the following software, AVG ANTIVIRUS & SECURITY for Android, for $16,000.oo Colombian pesos. I installed it on my cell phone and then tried to enable it on my computer on which I have it installed.
AVG TuneUp (Multi-device). I consider that there is misleading advertising when they did not warn me that I should buy AVG ANTIVIRUS & SECURITY for a computer and from there I could enable it for my cell phone and for all my family members, who are 3 people. I am grateful for providing me with a favorable solution to overcome this impasse since I am a client.
W SternW Stern 
I moved Alarm Clock Xtreme to a new phone. The auto dismiss doesn't work The alarm continues indefinitely.

I have tried uninstalling and reinstalling, to no avail.

Appreciate your help. 

W. Stern
stern700@comcast.net
Charles KubooshCharles Kuboosh 
Cannot install avg on mobile phone.
Roy MoorefieldRoy Moorefield 
Same question that was raised here, but system won't let me login to follow or comment:
https://support.avg.com/answers?id=9065p00000013NXAAY
If the OP was directly emailed with the answer, that doesn't help the rest of us.
The issue is that in AVG App Lock (Android), part of AVG AntiVirus Ultimate, Google Wallet is not one the apps I am able to see and lock, and that is an important one.
Any ideas or suggestions to fix?
Thanks,
Malcolm SMalcolm S 
Having just bought the above android box I tried to install AVG as I have an ultimate subscription but despite a few attempts I cannot get it to load even disabling Play store protect it's using Android 11 OS and I don't want to pay another provider.
Any tips ?
MARINA CARVALHOMARINA CARVALHO 
Bom dia! Gostaria de pedir muito a ajuda do support do AVG, fiz uma limpeza no aplicativo e não fui informada que apagaria minhas fotos... no aplicativo constava que limparia o "arquivo morto". Preciso de conselhos de como recuperar meus dados por favor. Não posso perder essas fotos, nelas tenho recordações da minha formatura, da minha viagem com a família e fotos muito antigas. 
Sian ToSian To 
AVG has deleted all of my photos and videos after doing a "clean junk" scan through the antivirus app. I did not authorise this and have been using this function for years and this has never been an issue before. It contains over 5 years of memories with family members. Please can you advise how I can recover this data.
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